Availability can change throughout the day. We recommend checking our online booking system for live availability before traveling. If time slot shows as unavailable online, it means that the session is fully booked and we unable to admit additional visitors, including walk-ins.

For health and safety, and capacity control, we operate strict time-slot limits. If a session shows as fully booked online, we are unable to admit additional visitors, including walk-ins. We strongly recommend booking in advance, particularly during weekends, school holidays, and bank holidays, as sessions often sell out.

We strongly recommend booking online in advance to secure preferred time slot. We operate strict capacity limits. During busy days, weekends, and school holidays, sessions often sell out and walk-ins cannot be guaranteed entry. If tickets are unavailable online, this means the session is fully booked and we are unable to admit additional visitors.

Your 30-minute slot is your arrival time, not how long you can stay. It helps us stagger bookings, manage parking, and minimise queues during busy periods. Once you checked in, you're free to enjoy the farm park - your visit is not limited to 30 minutes.

Our opening hours are 10am-5pm daily. Last entry is 4pm on weekdays and 3:30pm on weekends, school holidays and bank holidays. If you are messaging outside these hours, we are currently closed but will respond when we reopen at 10am.

Only guide dogs are permitted on site.

Yes, gift vouchers are available to purchase online via our website.

We do not currently have dedicated gift shop on site. However, during selected events we may offer a small range of seasonal items. Availability varies depending on the event and time of the year.

Yes, we cater for a wide range. Our indoor soft play features dedicated areas for babies, toddlers, and older children, while the outdoor park offers a variety of play equipment and animal experiences suitable for different age groups.

Yes, we are open most of the year, with certain activities running seasonally. Please check our website for any planned closures.

Yes, socks must be worn at all the times. For safety reasons, no food, drinks, or badges are allowed in the soft play area.

No, lockers are not currently available.

Yes, toilets are located close to the soft play area for convenience.

Yes, baby changing facilities are available on site.

Yes, all main areas of the park are accessible by wheelchair.

Yes, the park has flat, concrete paths throughout. The only slightly uneven area is the gravel railway bridge.

Yes, for pre-booked group visits only. We do not accept large groups on weekends, bank holidays, half-term, or school holidays.

Yes, we offer free on-site parking.

Re-entry is not normally permitted. In rare cases, guests may briefly return to their car with a hand stamp - please speak to reception first.

Term-time weekday afternoons are generally quieter. Weekends, bank holidays are typically our busiest periods. For the best availability, we recommend booking online in advance.

Most families stay between 2-4 hours, though many choose to spend the full day depending on children's age.

Yes, except during Christmas closure period (as listed on our website). Bank holidays are peak-priced and online is strongly advised.

Yes, we are open during school holidays. These periods operate on peak pricing and can sell out, so booking online in advance is strongly recommended. Please check our website for availability and any special events.

Last entry is 4pm on term-time weekdays and 3:30pm on weekends, bank holidays, and school holidays.

We close at 5pm daily.

We are a rain-or-shine attraction with a large indoor soft play, café, and undercover animal areas, so there is still plenty to enjoy in wet weather.